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Registering


• How do I register?

• How do I edit my details?

• How do I view my previous shopping baskets?

• I can’t remember my username/password?

• How do I cancel my order?

• What is your privacy policy?








How do I register? (Return to top)

You only need to register if you want to buy a book.

Find the book/s you want and ´add to basket°, this will take you to the´shopping basket° page, then click ´go to checkout°.

Follow the instructions under ´new user° and click ´register°. You can edit these details if you make any mistakes.



How do I edit my details? (Return to top)

Go to ´my account° at the top and login as an ´existing user°. You can now edit your details. Click ´save details°. The next page will confirm that your details have been amended.




How do I view my previous shopping baskets?
(Return to top)

To view previous orders go to ´view shopping basket° and click onto ´previous orders°. You will need to log in with your email address and password, click continue. Under ´existing users° click ´ view previous orders°. This will give you a list of all books you have ordered including the order date. If you click onto ´order id° it will show you the book/s you have ordered and the total price.




I can’t remember my username/password?
(Return to top)

Go to ´my account° at the top which will take you to the ´existing ´or ´new user° page. Enter your email address in the area provided and press ´send email° and your details will be emailed to you.



How do I cancel my order?
(Return to top)

Your order will not be processed until you click the ´make payment° option after entering your credit card details. If you wish to cancel after this stage please email sales@e-elgar.co.uk and we will cancel your order if possible. Please contact us as soon as possible to ensure that your order is not processed.



What is your privacy policy?
(Return to top)

Privacy Statement

We at Edward Elgar Publishing recognize the importance of protecting your personal information and we are committed to safeguarding your privacy online.

Because Edward Elgar Publishing respects its customers and understands that they are concerned about privacy, we have instituted policies intended to ensure that your personal information is handled in a safe and responsible manner. We also post this privacy policy so that you know what kind of information we collect, how it is handled, and with whom it may be shared.

As we continue to develop our website and take advantage of technologies to improve the service we provide, this policy may change. We therefore encourage you to refer to this policy on an ongoing basis so that you understand our current privacy policy.

The Edward Elgar Publishing site contains links to other websites. Edward Elgar Publishing is not responsible for the privacy practices or the content of such websites.

By accessing or using the Edward Elgar Publishing website, you agree to the terms of this Edward Elgar Publishing Privacy Statement, as outlined below. If you do not agree to these terms, please do not access or use this site.


Collection of Personal Information

When you engage in certain activities on this site, such as ordering products, downloading software, or entering contests, Edward Elgar Publishing may ask you to provide certain information about yourself by filling out and submitting an online form. It is completely optional for you to engage in these activities. If you elect to engage in these activities, however, Edward Elgar Publishing may require that you provide personal information, such as your name, mailing address, e-mail address, and other personal identifying information. When ordering products on the site, you may be asked to provide a credit card number.

When you submit personal information to Edward Elgar Publishing, you understand and agree that Edward Elgar Publishing and its subsidiaries and affiliates may transfer, store, and process your customer profile in any of the countries in which Edward Elgar Publishing and its affiliates maintain offices, including without limitation, the United States. In certain instances, the personal information you submit will remain confidential to Edward Elgar Publishing. These instances will be specifically noted at time of submission.

Edward Elgar Publishing collects this information in order to record and support your participation in the activities you select. If you order a product, for example, the information is used to register your license and rights, if any, to technical support, upgrade discounts, or other benefits that may be made available to registered users. If you enter a contest, information is collected to qualify the entry and contact you regarding the contest or prize awards. Edward Elgar Publishing also uses information that you provide as part of our effort to keep you informed about product upgrades, special offers, and other Edward Elgar Publishing products and services.

Edward Elgar Publishing recognizes and appreciates the importance of responsible use of this information. If you do not want the information you provide to Edward Elgar Publishing to be used to inform you of other products and special offers from Edward Elgar Publishing, and you indicate this preference when you provide the information to Edward Elgar Publishing, Edward Elgar Publishing will honor your preference. We do not sell your personal information to third parties. We do, however, share selected information under certain conditions: Edward Elgar Publishing may selectively provide certain information to other companies or organizations that have products or services we think may interest you. If you do not want the information you provide to Edward Elgar Publishing to be shared with other companies, and you indicate this preference when you provide the information to Edward Elgar Publishing, Edward Elgar Publishing will honor your preference.

Choice / Opt-Out or Correct / Update

If you would like to remove your information from our database or not receive future communications, or wish to change or modify information previously provided please contact us at info@e-elgar.co.uk

 
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